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At NSWADTC we ask clients to complete several standardised symptom assessments (at the beginning and end of treatment) so that we can objectively monitor treatment outcomes. In addition to these measures we also encourage feedback from all of our clients. We believe that often the best judges of treatment results are our clients. Consideration of academic research findings, our own quantitative assessment statistics and client feedback enables us to maintain the optimum therapeutic practices for our clients.
At the end of treatment clients are given a and a self addressed envelope. We ask that they complete the form with any constructive positive or negative comments they have about their treatment and post it back at some time in the future with or without identifying themselves (we ask for gender and age). Using this method we have obtained valuable information and comments from our clients. Below is a sample of comments from past clients. These comments are completely candid and not edited in any way.
If you wish to leave feedback regarding your treatment at NSWADTC (or this web site) please email your comments to feedback@anxietytreatment.com.au Please feel free to do this anonymously and please remember, that in addition to any positive comments you may have, constructive critisiscm is also greatly appreciated.
What clients have said about the assistance provided by staff at NSWADTC -
Female 43yrs
"I found the program to be the most helpful therapy I have received. The strategies that you learn about give you something to work with. At the end of the program I had achieved a lot of my goals and it gave me the confidence and the skills to achieve even more. Thank You!"
Age and gender not provided
"My treatment at the centre was extremely professional and thorough, was very helpful and knowledgeable
and helped me a lot".
Age and gender not provided
"I would say that the experience was great and perfectly set up for those with social anxiety. Understanding of my issues made the biggest difference of all & Stephen's help made it easy to understand those issues. By far a defining moment or two from the whole experience. Thanks and keep up the good work. It made a huge difference to everyday life for me. Thanx".
Male 28yrs
"I would say it has been worth more to me than winning the lottery. The knowledge and skills I have taken away from each session has definitely assisted me greatly. Stephen's hit the mark with CBT and I'm sure he will continue to see even greater successes in the future with everyone who sees him"
Male age not provided
"That is the best treatment I have had anywhere and it works the best out of everything (and I have tried everything. I have told a friend and they also now go there and think its great. Thank you so much Stephen, you have changed my life and it feels great. Thank you".
Female 20+yrs
"Special thanks to Louisa. Louisa helped me to find my independence. I could not have received better treatment or support. Louisa always knew the right things to say and the right advice to motivate me and help me reach my goals. My time with Louisa has helped me change my life. I am continuing to set myself goals on a weekly basis and I feel that I have accomplished almost everything that I wanted to. Many thanks".
Male 23yrs
"Stephen had a great knowledge of CBT and its application towards social phobia (much greater knowledge of social phobia than other therapists I've seen). Thanks Stephen for all your help. I've improved so much since commencing therapy and I'm sure I'll continue to improve even further. Keep up the good work it is going to help so many people."
Female 24yrs
"This treatment can give you back a normal life again. It is extremely supportive and can help you deal with anxiety permanently"
Male 24yrs (depression 3 consults)
"Excellent, exercises were an eye opener and worksheets were very helpful. Relief from my depression came from using the worksheets to get right to the source of my problem"
Female 48yrs
" I found the program worked really well. I am off my tablets (valium 20yrs) and that is wonderful. Thank you."
Also from husband- "I must admit not having had dealings with this type of therapy (CBT) before I was a bit pessimistic of the outcome. But during the course of therapy my wife has responded extremely well. The advance in her well being has been greatly noticed by myself and our children. The children and myself are truly happy at her progress and I feel like she is fast becoming the girl I once knew. Thank you."
Female 26yrs
"All my experiences at NSWADTC were positive- I feel my therapy was beneficial from the first to the last visit. In particular realising my depression was more about anxiety made me feel more in control and has made me more aware of the way I respond to (and have always responded to) fearful situations. The techniques were extremely helpful and something I intend to practice from now on."
Male 24yrs
"teaching me to control my symptoms without medication was the greatest benefit."
Female 38yrs
"I found that the program was fantastic as it changed my belief that I had to live with depression/anxiety. It would be ideal if this sort of program was accessible to all people. Keep up the great work."
Male 27yrs
"An excellent program. Stephen is an obvious expert in the area. Thanks."
Female 36yrs
"The therapy program helped me beyond my expectations and at a much faster rate than I expected. Taking a support person with me to treatment was extremely beneficial to discuss the program after each session and when doing the homework exercises".
(Please note- bringing a support person to therapy is helpful in many cases but often not needed. Its really up to you and what you would prefer. You can bring someone along if you wish or come alone).
Female 33yrs
"Absolutely fantastic. I believe this therapy was one of the best things I've ever experienced to fully recover from panic symptoms. Since completing treatment I haven't had any panic attacks or anxiety feelings."
Mother of child 9yrs with fear of germs and obsessive hand washing (15months after treatment)
"name is fantastic he's now the grubbiest of them all (other brothers). There's no more OCD."
Father of child 12yrs OCD
"Very Very helpful. Very useful in understanding the problem and how to overcome it. Therapist has a lot of up to date knowledge which is very important. Very thankful for help."
Female 40+yrs
"Focussing on strategies and skills was more effective for me than looking at the "whys", it kept me moving and didnt allow me to remain stagnant. I liked that the activities chosen were specific for my needs- not just a program or routine and although some did feel silly at first I will admit to surprise at how they have changed and continue to change how I view things. Thanks heaps Louisa".
Female 27yrs
"Many thanks to Stephen for his assistance and support. I especially appreciated being able to call when needed."
Female 24yrs
"I found the therapy to be very current and applicable to my situation. I found the therapist to be very receptive and positive at all times"
Age and gender not provided
"helped to understand what is happening to your body when you experience anxiety. Helped to overcome the fear of having an anxiety attack so that you dont feel like you are going crazy and will never be able to live a normal life again. The treatment helped me overcome anxious thoughts and feelings and let me live again."
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